FAQ
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What is sizing like for your clothing?
Although there are many pieces that have an oversized fit, each item of clothing may differ. Please take a look at the size guide attached so you may choose the right size for you!
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What is your return/exchange policy?
Unfortunately we do not take any returns & all sales are final. We may offer size exchanges for pre-made products and/or pre-made products that have manufacturing defects.
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How long will shipping take?
Duration of shipping may vary depending on the chosen shipping method and the destination. As of now, products are only available for pre-order, meaning products will typically take between 4-7 weeks to be delivered. Shipping updates will be sent to the email provided at checkout throughout the entire shipping process. The wait will definitely be worth it!
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How often are new collections released?
We are working hard to release new items/collections as frequently as possible. Collections will not be rushed as we only want to and will only release top quality pieces that display the uniqueness & creativity from the mind of the designer. Subscribe to our mailing list to be updated on new releases, early access, and/or special promotions.
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Are your pieces of clothing catered to a specific gender?
Our clothing is not gender-specific. Anyone is able to purchase our items, just be sure to take a look at the size chart before purchasing so you get the correct and desired fit.
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How should customers care for Ayala Salomón products?
- Normal Cycle
- Cold Water
- With Similar Colors
- Air Dry/Hang Dry